Assistant Manager Caliper Business Solutions

About Caliper Business Solutions

Caliper Business Solutions was founded in 2012 as an innovator in India’s supply chain management and logistics with the goal to improve top-line and bottom-line business performance of clients across industries.
Caliper through its flagship products is committed to enhance and achieve break through results and operational efficiencies across all the stake holders in the Supply Chain Network and Logistics Eco system.
Caliperians firmly believe global centralized planning, dynamic execution and the decision support intelligence are the pillars of any successful Supply Chain flow operation. For Caliperians every business is as unique as your company, with decades of experience and the team of top Supply Chain execution experts with high level of customer orientation and collaboration have guided us to build next gen superior Supply Chain Logistics flow management solutions.
Caliper’s innovation, solution and product team consist of professionals who have over 25 years of strategic and operational experience across various industries and domains. In everything we do, our approach is that innovation is the only way to sustain and prosper.

Job Description

Total and Relevant year of experience: 5-8 Years
CTC : 5 to 6 LPA
Notice Period: Immediate- 15 Days, 6 days working
Location ( WFH/WFO): Work from home as of now, if office opens he has ready to come to office.
Interview process : Virtual (2 rounds)
Gender preference: Male
The profile involves independent handling of Product Implementation, planning & execution after a
thorough understanding of the customer requirement. The candidate is responsible for end to end
management of the respective customer account, planning & implementation of complete solution
suited to the customer at various site/s of the customers situated all across India or abroad.
The Candidates will be based at Mumbai/Navi Mumbai.

Manadatory Skills: 

• The profile involves independent handling of Product Implementation, planning & execution after a thorough understanding of the customer requirement. The candidate is responsible for end to end management of the respective customer account,  planning & implementation of complete solution suited to the customer at various site/s of the customers situated all across India or abroad. The Candidates will be based at Mumbai/Navi Mumbai. 6 days working, 
• Strong customer service and solution  implementation background with minimum of 5 - 8  years of experience in handling Corporate / Enterprise Clients. 
• Should have working knowledge of Supply Chain processes and requirement & In-depth knowledge of Cost & Efficiency drivers in Supply chain Logistics, Warehousing. , to ensure solution design accordingly.
• Self-starter with internal drive to bring projects to closure,
• Necessary to have knowledge of Service Delivery concepts like SDLC, ITIL. 
• Have good comprehension and detailing skills for the customer requirements,  understand the products, and alignment of both.
• Excellent communication skills with an ability to impress upon clients..
• Ability to analyse the business requirements of the client, analyses the gap between solution and requirement, discuss with development team and arrive at bridge plan. 
• Interpersonal  skills with Customer & internal teams ,
• Should have capability and mindset to function in an Start-up Environment.
• Ability to understand the workflows of Supply Chain &  Logistics Processes.
• Excellent & Honed working knowledge of Microsoft Power-point and Microsoft Excel, Draw IO, Visio etc., 
• Good Time Management and Team Grooming Skills. 
• Regular Feedback to product team on the new requirements of customers. 
• Problem Solving and good analytical skills,
• Should be a Graduate with at least 5 -8  years of Solution Implementation Experience.
• Preferably worked in Supply chain solutioning or internal Automation projects.
• Should have Project Management skill sets.
• Should have fair understanding and knowledge of Logistics flows.The Role involves Travel across various sites of the customer in India & Abroad for Solution implementation.
   

Critical Skills requirement:

• Strong customer service and solution implementation background with minimum of 5 - 8 years of experience in handling Corporate / Enterprise Clients.
• Should have working knowledge of Supply Chain processes and requirement & In-depth knowledge of Cost & Efficiency drivers in Supply chain Logistics, Warehousing., to ensure solution design accordingly.
• Self-starter with internal drive to bring projects to closure
• Necessary to have knowledge of Service Delivery concepts like SDLC, ITIL.
• Have good comprehension and detailing skills for the customer requirements, understand the products, and alignment of both.
• Excellent communication skills with an ability to impress upon clients..
• Ability to analyse the business requirements of the client, analyses the gap between solution and requirement, discuss with development team and arrive at bridge plan.
• Interpersonal skills with Customer & internal teams
• Should have capability and mindset to function in an Start-up Environment.
• Outgoing and convincing capabilities

Key Focus Areas:

• Ability to understand the workflows of Supply Chain & Logistics Processes.
• Excellent & Honed working knowledge of Microsoft Power-point and Microsoft Excel, Draw IO, Visio etc.,
• Account Management of Key customers and regular visits to them.
• Good Time Management and Team Grooming Skills.
• Regular Feedback to product team on the new requirements of customers.
• Problem Solving and good analytical skills

Experience and Qualifications:

• Should be a Graduate with at least 5 -8 years of Solution Implementation Experience.
• Preferably worked in Supply chain solutioning or internal Automation projects.
• Should have Project Management skill sets.
• Should have fair understanding and knowledge of Logistics flows.

Mobility – The Role involves Travel across various sites of the customer in India & Abroad for Solution Implementation.