Assistant Front Office Manager svenska Design hotels

About Svenska Design Hotels

Job Description

Position: Front Office Supervisor/ Duty Manager/ Asst. Manager Company: Svenska Design Hotels, a European chain of boutique hotels from Sweden Location: 5-star Luxury Hotel in Kakinada, Andhra Pradesh Salary: Rs. 2.40 to Rs. 4.20 lakhs per annum Qualifications: Undergraduate degree/ diploma in hotel management Experience: Min. 5 years front office experience in hotels essential Language Skills: Proficiency in English (essential) and Telugu (desirable) Responsibilities: Guest Engagement: Greet and welcome guests with warmth and professionalism, providing personalised assistance throughout their stay, ensuring utmost satisfaction. Team Leadership: Supervise and mentor the front office team, fostering a collaborative and service-oriented environment. Operational Excellence: Manage guest check-ins, check-outs, and reservations efficiently, ensuring seamless processes. Handle guest concerns promptly and effectively. Communication: Demonstrate excellent English communication skills to engage with diverse clientele, responding to inquiries and providing accurate information. Hospitality Expertise: Utilise your hospitality degree/diploma to uphold high standards of service, ensuring every guest encounters the unique essence of Svenska Design Hotels. Revenue Optimisation: Collaborate with the sales and marketing teams to drive upselling and cross-selling opportunities, contributing to the hotel's financial success. Training and Development: Conduct training sessions to enhance team members" skills, ensuring consistent service excellence. Apply to hr.kakinada@svenskahotels.com with your resume and current/ expected compensation,