Aspen EBRs - A/SA - GO/JC/21537/2025 Golden Opportunities

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Job Description

Job Description ASPEN Tech EBRS Developer Candidate Expectations: Any Graduate Job Description: Resolve incidents and service requests Provide technical and functional expertise and guidance to the support analyst(s) to resolve incidents Analyze incidents/issues and identify root cause Implement fixes based on root cause analysis Document resolutions for known errors and update knowledge base Review Implementation of solutions for bug fixes / enhancements and ensure adherence to Sanofi technical and quality standards and guidelines Perform technical impact assessment due to changes (minor enhancements) Responsible for taking the transition for the assigned-set of applications, proactively highlighting issues and roadblocks in a timely manner to the Service Delivery Lead Responsible for complete and timely transition of the new applications for the owned-domain-areas including development of complete transition documents and deliverables as agreed as part of the transition plan. Responsible for carrying out internal reviews of the artefacts (during Transition / execution) and onboarding technical team. Responsible for documenting the relevant SOP s and identifying areas of improvements. Responsible for ensuring seamless playback session of the techno functional understanding of the system by the team during transition and execution Skills Required RoleAspen eBRs - A/SA Industry TypeIT/ Computers - Software Functional AreaITES/BPO/Customer Service Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills ASPEN Other Information Job CodeGO/JC/21537/2025 Recruiter NameBrindha Kamaraj,