Area Operations Manager- Jewellery MEGMA SERVICES

About MEGMA SERVICES

Job Description

Leading Jewellery Brand requires Area Operations Manager -Vijaywada/ Hyderabad/ Raipur/ Vizag

We are looking out for  Area Operations  Manager(Jewellery ) for Vijaywada/Hyderabad/Paipur/Vizag/

Job locations- Hyderabad/ Dharwad/ Coimbatore/ Chennai/Raipur/ Vizag/Tirupati/Bangalore .

PFB the JD and details-

As an Area Operations Manager for a jewelry brand, you'll oversee and optimize operations within a specific geographic area, ensuring smooth store functioning, high customer satisfaction, and achieving sales targets through effective team leadership and strategic planning.

• Operational Excellence:
  • Manage day-to-day operations of multiple stores within the assigned area, ensuring smooth functioning and adherence to company standards.
  • Monitor and analyze key performance indicators (KPIs) such as sales, inventory, customer satisfaction, and operational efficiency.
  • Implement and evaluate operational processes and procedures to improve efficiency and effectiveness.
  • Ensure compliance with company policies, procedures, and legal regulations.
  • Manage and maintain inventory levels, ensuring adequate stock availability while minimizing waste and obsolescence.
  • Oversee store layouts, merchandising, and visual displays to create an attractive and engaging customer experience.
• Team Leadership and Development:
  • Lead, motivate, and develop store teams, providing coaching, training, and performance feedback.
  • Recruit, hire, and onboard new team members, ensuring they meet the required skills and qualifications.
  • Conduct regular performance reviews and implement development plans to improve employee skills and capabilities.
  • Foster a positive and collaborative work environment.
• Sales and Business Development:
  • Develop and implement sales strategies to achieve or exceed sales targets within the assigned area.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and implement promotional activities and events to drive sales and customer engagement.
  • Manage relationships with key stakeholders, including suppliers, vendors, and external partners.
• Financial Management:
  • Manage and control operational budgets, ensuring adherence to financial targets.
  • Monitor and analyze financial performance, identifying areas for improvement.
  • Prepare and submit accurate and timely financial reports.
• Customer Experience:
  • Ensure exceptional customer service and satisfaction in all stores within the area.
  • Address customer complaints and issues promptly and effectively.
  • Gather customer feedback and use it to improve the customer experience.
• Reporting:
  • Provide regular reports to management on the performance of stores and operations within the area.
  • Identify and communicate potential risks and issues to management.

• Proven experience in operations management, preferably in the retail or luxury goods industry.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficiency in using computer software and systems for operations management.
• Strong analytical and problem-solving skills.
• Knowledge of inventory management and retail operations.
• Ability to work in a fast-paced and dynamic environment.
• Experience in managing budgets and financial performance.  If the position interests you and you find a fitment kindly share your cv and details at
  career@megmaservices.co.in
  
  or contact
  
  Rajat- 7011354635