Area Operations Manager Lenskart
Lenskart
Office Location
Full Time
Experience: 7 - 7 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: Sales, Customer Service, Communication skills, Microsoft Office, Project Management, Leadership, Process Orientation, Sales Oriented, Influencing Skills, Problem Solving Decision Making, Planning Organizing, collaboration, Inclusion, Extroversion Approachability, Financial Business Acumen, Customer obsession, Assertiveness, Self Motivated Resilient, Managing Pressure Setbacks
About Lenskart
Job Description
Direct Reportees: Store Managers Interactions: Internal and External Stakeholders Role Context: To increase the business by driving sales and customer experience through developing and coaching your team and installing SOPs so that we become a major destination brand and industry leader. Area of Responsibility- Manage and deliver the KPI's Sales, Shrinkage, Commerciality, Customer Service Standards are met Ensure that you have the right people who are sufficiently trained/developed to deliver for our customers. Ensure the smooth operations of your area (Eye Testing Quality, delivers a commercially well laid out store, Achieving all operational KP) Deliver the shopping experience that our customers demand. Person Specifications Full Time Post Graduate with 7-9 years of relevant experience into retail industry Post-Graduation is a must Very strong communication skills- both written and verbal and must be a good orator Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word Sales oriented. Competencies & Traits Influencing Skills Problem Solving & Decision Making Planning & Organizing Project Management with Collaboration and Inclusion Communication Skills Extroversion & Approachability Leadership Financial & Business Acumen Customer Obsession Assertiveness Self Motivated & Resilient Managing Pressure & Setbacks Process Orientation,