Application Specialist - Women's Health & XP Siemens Healthineers
Siemens Healthineers
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Chennai
Skills: customer education, Application support, Sales Support, Customer consultancy, Workflow improvements, System parameters adjustment, image, signal quality troubleshooting, Error diagnosis, repair, PLMCRM process support, Clinical applications development, product demonstrations, Clinical case studies preparation
About Siemens Healthineers
Job Description
Responsibilities: > On-site customer education at his/her Siemens systems; incl. turnover training, follow-ups, updates and upgrades for high-end systems and advanced/specialist applications Customer consultancy and support in individual workflow improvements, incl. adjustment of system parameters; image and signal quality troubleshooting Professional application support to quickly process and resolve complex customer tickets, escalations and complaints, incl. error diagnosis and repair, image and signal quality troubleshooting Support of PLM/CRM process, incl. field insight into customer needs, issues and known application errors as well as provision of troubleshooting know-how and experience, participation in the development and optimization of clinical applications, incl. system and user tests, test sites (MEP/CUT sites) support Sales Support, e.g. product demonstrations, preparation of clinical case studies, publications,