Analyst - BSA (Business Analysis) Lennox India Technology Centre
Lennox India Technology Centre
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Chennai
Skills: Business Analysis, Customer experience, Quality, agile environment, Multitasking
About Lennox India Technology Centre
Job Description
Role & responsibilities Translate conceptual customer requirements into functional requirements in a clear manner comprehensible to developers and project teams. Conduct release demos and User Acceptance Testing with end users to ensure releases are of highest quality Prepare documentation for end users and drive adoption for new features Coordinate with internal teams for any issues / feedback reported by end users Participate in dynamic & interactive requirements gathering sessions with stakeholders, leveraging findings and recommendations from Analytics, User Experience, and Development teams. Collaborate with stakeholders ensuring alignment with organizational goals and objectives. Preferred candidate profile 5+ years of relevant experience and a bachelors degree Demonstrated experience in business analysis, with a strong focus on customer experience and quality Working experience in a highly agile environment and ability to multitask Should be available to support US operations until 1 PM CST (1:00PM to 10:00PM IST),