Analyst Mastercard

About Mastercard

Job Description

You will be responsible for establishing the right Key Performance Indicators (KPIs) and tracking performance against them. Your role will involve maintaining documentation of Service Level Agreements and reviewing them for accuracy. You will coordinate information sharing with vendors following established procedures and reporting requirements. Additionally, you will be resolving technical and general employee inquiries. A successful candidate will have a proven track record in handling employee inquiries effectively. As part of your corporate security responsibility, you are expected to adhere to Mastercard's security policies and practices. It is crucial to ensure the confidentiality and integrity of the information accessed. Any suspected information security violation or breach must be reported promptly. Furthermore, you are required to complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.,