AEM Author LTIMindtree Limited

About LTIMindtree Limited

Job Description

Location: Mumbai & Hyderabad(Hybrid-2 days from office)

Key Responsibilities:

- Provide advanced technical support for Kellanova's Xtel application, ensuring smooth operation and minimal downtime.

- Collaborate with cross-functional teams to troubleshoot and resolve complex application issues.

- Monitor application performance and implement improvements to enhance efficiency and user experience.

- Lead the deployment of updates, patches, and new features, ensuring compatibility and stability.

- Mentor junior team members and provide guidance on best practices for application support.

- Document processes, solutions, and troubleshooting steps for future reference.

Required Skills and Experience:

- Extensive experience in application support, preferably 3-5 years, with Kantar's Xtel or similar platforms.

- Strong problem-solving skills and the ability to work under pressure.

- Proficiency in relevant tools.

- Excellent communication skills to liaise with stakeholders and team members effectively.

- A proactive approach to identifying and addressing potential issues before they escalate.

Preferred Qualifications:

- Familiarity with Kantar's Xtel application and its functionalities.

- Experience in a leadership or mentoring role within a technical team.

- Certifications in relevant technologies or methodologies.