Advisor - Post Sales Group Bayport

About Group Bayport

Job Description

Job Title: Advisor - Post Sales Summary We are seeking a highly motivated and customer-focused individual to join our team as an Advisor in the Post Sales department. The ideal candidate will have at least 1 year of experience in the Customer Communications department and possess excellent communication and problem-solving skills. As an Advisor, you will be responsible for providing exceptional post-sales support to our customers and ensuring their satisfaction with our products and services. Roles And Responsibilities Respond to customer inquiries and resolve issues in a timely and professional manner Provide product and service recommendations based on customer needs and preferences Collaborate with internal teams to address customer concerns and improve overall customer experience Monitor customer feedback and identify areas for improvement in post-sales processes Maintain accurate records of customer interactions and transactions Assist in training new team members on post-sales procedures and best practices Qualifications Bachelor's degree in Business Administration or related field 1+ years of experience in the Customer Communications department Strong communication and interpersonal skills Ability to multitask and prioritize tasks effectively Proficiency in Microsoft Office and CRM software Knowledge of post-sales processes and best practices If you are a proactive and customer-oriented individual with a passion for delivering exceptional service, we encourage you to apply for the Advisor - Post Sales position. Join our team and help us exceed customer expectations!,