Accounts Manager Shine.com
Shine.com
Office Location
Full Time
Experience: 2 - 2 years required
Pay: INR 300000 - INR 700000 /year
Type: Full Time
Location: Mumbai City
Skills: farming, Upselling, Cross Selling, B2B, Sales, Client Retention, Direct
About Shine.com
Job Description
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Interacting with Senior Management/Decision Makers, Team Leads, and recruiters of existing clients to strengthen relationships, create interest in new offerings, and identify growth opportunities.
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Driving upselling and cross-selling by conducting virtual/in-person demos and pitching Shine services to best suit customers' evolving hiring requirements by way of effective FABing exercise.
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Account research & mapping leveraging competition sites, LinkedIn, etc., to identify growth potential within current client portfolios.
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Understanding clients' needs and proposing relevant, customized solutions by way of consultative selling.
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Effective objection handling managing complex situations and collaborating with internal and external stakeholders to deliver relevant solutions.
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Overseeing end-to-end account requirements, from renewals and service processing in CRM to collection of payments.
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Adopting a CRM-based, data-driven approach for capturing input and output metrics for existing accounts.
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Conducting SWOT analysis of customer accounts and accordingly planning account growth strategies and pitches.