Account Manager Teamware Solutions

Account Manager

We are Hiring for Account Manager

Experience : : 6 + years

Notice period : Immediate joiner

Roles & Responsibility

• Own the end-to-end relationship with assigned customers, including renewals, upsell closures, and satisfaction.-
• Create and execute strategic account plans that outline renewal timelines, expansion roadmaps, and adoption KPIs
• Identify volume and add-on upsell opportunities through usage insights and product engagement analytics.-
• Generate cross-sell leads and collaborate with Account Executives for closure
• Ensure high product utilization by enabling customer teams, showcasing new features, and sharing best
• Anticipate churn risks and proactively deploy retention strategies and stakeholder engagement plans.-
• conduct regular business reviews with customers to highlight value realized and future opportunities.-
• Act as the customer advocate internally, channeling insights to Product, Support, and Marketing teams.-
• Maintain accurate tracking of renewal pipeline, expansion potential, and account health in CRM systems.

Qualifications & Skills:-

• 6+ years in Account Management, Customer Success, or Renewal Sales in a SaaS or digital solutions environment.-
• Proven ability to own and deliver on revenue targets tied to renewals and upsells.-
• Deep understanding of customer lifecycle management and SaaS metrics (e.g., CSAT, adoption rate)-

Below are the skills we are looking in a candidate

• account manager
• customer success manager
• upselling
• cross selling
• stake holder management
• customer retention
• SaaS

Interested candidates Can share your resumes to the below mail id airpula.d@twsol.com