Account Follow-up Representative Harris Computer Systems

About Harris Computer Systems

Job Description

Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows Responsible for resolving patient accounts with outstanding insurance claims to a zero balance or advancing them to the patient responsibility financial class. Performs account follow-up on unpaid or partially paid insurance claims for hospital services. Completes adjustment requests for Team Lead approval if an adjustment to the outstanding balance Submits requests for claim rebilling when additional information is required, using either a shared spreadsheet or the EHR system. Utilizes MEDTEAMs ticketing system to submit claim inquiry requests if additional information or review from the hospital is required.,