CUSTOMER RESOLUTION / SUPPORT EXECUTIVE

Get Set Home

0 Months of Experience Required
India, Maharashtra, Mumbai, 400001
https://www.getsethome.com/

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  • Main Job Title: CUSTOMER RESOLUTION / SUPPORT EXECUTIVE
  • Main Employer: Get Set Home
  • Employer: Get Set Home
  • Industry: IT/Software
  • Experience: 0 Months Required
  • Education: high school Required
  • Salary: 168000 - 216000 - INR

Job Description

  1. JOB DESCRIPTION:
  • The person needs to be a customer champion and responsible for resolving all customer queries arising largely through emails.
  • Needs to speak to customers over phone occasionally in case of any escalations
  • May need to also speak to customers over a call as and when any business need arises
     

SKILLS & COMPETENCIES:

  • Excellent communication skills - Verbal & Written
  • Empathy & Patience
  • Calm Headed

About Get Set Home

GetSetHome is a service, a platform and an access to good quality shared accommodations and guesthouses. Founded in March 2014, GetSetHome aims to revolutionize the way individuals and businesses utilize home apartment rentals for their long and short term needs.

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