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Role: Support Engineer

Start Date: ASAP

Location: Sint Truiden, we work in a hybrid way with 2 days a week at our awesome offices at the hip Droneport

Package: Competitive salary, annual training budget, optional e-bike lease, 20 holiday days + 12 ADV days, Alan health cover, hospitalisation and group insurance, flexible use of your 13th month, mobile subscription, net allowance plus meal vouchers and Eco Cheques

???? Ready to Combine Technical Expertise with Exceptional Customer Service?

At InTouch, we believe support engineers are the backbone of exceptional customer experiences. As a Support Engineer, you’ll provide technical solutions and ensure seamless service for our B2B clients, helping shape the future of smart cities.

Empowering Cities with Your Expertise

You thrive on solving technical challenges, providing excellent customer service, and transforming client problems into long-term solutions. At InTouch, we give you the autonomy to deliver impactful support while working alongside a collaborative and motivated team. ????

The Mission: Seamless Support for Smart Cities

As a Support Engineer, you’ll play a pivotal role in helping cities operate efficiently. You’ll combine technical problem-solving skills with excellent communication to ensure our clients experience the very best of what InTouch has to offer.

Why You’ll Love It Here: Our Culture & Perks

???? Ambitious Environment with Real Impact: Be part of a fast-growing SaaS B2B scale-up on a mission to transform how mobility is managed, with opportunities to innovate and make a tangible difference.
???? Supportive Leadership: Yves fosters a culture of collaboration, continuous improvement, and open feedback. Mistakes are part of the learning process here, and we encourage taking initiative.
???? Empowerment & Ownership: We believe in giving you the autonomy to shape how we support our clients and improve our processes together.
???? Collaborative Team Environment: Join a motivated, fun, and supportive team that values accountability, innovation, and teamwork.
???? Learning & Development: We invest in your growth; benefit from training sessions, workshops, and conferences to develop professionally.
???? Hybrid & Flexible Work: Enjoy a balanced lifestyle with flexible hours and a hybrid work setup, centered around our hub in Sint-Truiden.