Sr. Telecaller IG RETAIL INDIA PVT LTD
IG RETAIL INDIA PVT LTD
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Debt Management, Team Coordination, Interpersonal Skills, Telephonic Communication, Language Proficiency, Relationship handling
About IG RETAIL INDIA PVT LTD
Job Description
The job role involves reminding customers about pending dues and converting them into collections. You will be required to coordinate with both Inter and Intra departments for debt management support. Regular follow-ups and team coordination are essential, and you should possess high enthusiasm, diligence, and be willing to work for a long tenure. Collaboration with the Branch Team for collection conversion is also part of your responsibilities. You will be responsible for preparing Dunning Letters and should be capable of making 80 to 100 productive telephonic calls per day. The ideal candidate should have a language proficiency in English and the regional language, with proficiency in Hindi being an added advantage. A result-oriented individual with good relationship handling skills is desired, along with confidence, self-motivation, and the ability to work well in a team. Good interpersonal skills are also important. This role requires an energetic and passionate candidate with 0 to 2 years of experience, with a special preference for women candidates. The position is for a Collection Executive/Officer in the BPO/Call Centre industry, specifically in the Calling functional area. It is a full-time, permanent employment opportunity with a day shift schedule and performance bonus. Proficiency in Hindi and English languages is preferred, and the work location is in person.,