Slovakian Technical Support For The Big Five In Greece, Relocation Fully Covered Patrique Mercier Recruitment JP

Embark on an exciting journey as a Slovakian Technical Support Specialist for one of the Big Five technology companies, all while experiencing life in beautiful Greece! This position offers a fully covered relocation package, providing you with everything you need to transition smoothly into your new role and environment. As a Slovakian Technical Support Specialist, you will provide top-notch assistance to Slovak-speaking customers regarding a variety of innovative tech products and services. If you're passionate about technology and dedicated to delivering excellent customer service, this opportunity is perfect for you!

Responsibilities

• Provide exceptional technical support to Slovak-speaking customers through phone, email, and live chat.
• Efficiently diagnose and resolve technical issues related to the company’s diverse range of products and services.
• Collaborate with internal engineering and support teams to escalate complex problems.
• Maintain detailed records of customer interactions and technical issues in the CRM system.
• Participate in ongoing training to enhance your product knowledge and customer service skills.
• Gather feedback from customers to identify areas for process improvement and customer satisfaction.
• Assist in onboarding new team members, sharing knowledge and best practices.
• Willingness to relocate to Greece.

Requirements

• Fluent in Slovak and English, both written and verbal.
• Strong technical troubleshooting skills and a customer-first mindset.
• Excellent communication and interpersonal skills.
• Prior experience in technical support or IT is preferred but not mandatory.
• A quick learner with the capability to adapt to new technologies and processes.
• A collaborative spirit with a genuine passion for helping others.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Lower cost of living in Athens compared to many European cities, including Slovakia, allowing for greater savings and better quality of life.
• Competitive total salary of approximately €1850 per month.
• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth and development opportunities.
• Competitive performance bonuses.
• 2 additional salaries per year.
• Comprehensive healthcare benefits and numerous discounts.
• Fully paid training conducted by certified instructors.
• Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.
• Special events and community & social responsibility initiatives.
• Referral Program: Bring your friends and earn attractive bonuses!
• Free Greek language courses to help you integrate and thrive locally.
• Work for a Great Place to Work-Certified Company.