Rail Coordinator homepage

PULL FORWARD, FULL FORCE

Purpose of the position
Are you levelheaded and can you keep an good overview? Do you want a responsible job where you won't get bored for a moment? Then step into the world of rail freight.

We are happy to train you to become an Rail Coördinator at Rail Force One.

As a Rail Coordinator, you are the one who is in control and keeps our trains moving. You will be in close contact with train drivers, traffic control posts, customers and terminals. Even our German colleagues will be informed by you in the event of cross-border traffic. Your communication ensures that all parties are continuously informed of the latest developments.

As the first point of contact, you will play a crucial role in solving questions and challenges. You don't do this alone, but as part of a close-knit team. The Operations department works 24/7 in shifts to keep everything running smoothly. We work two early, two late and two night shifts, followed by four days off.

What are you going to do?

• Process notifications for ports, trains, and terminals;

• Carefully enter all data into various systems;

• Keeping customers and suppliers up-to-date on the train run;

• Flexible switching in the event of delays and rescheduling if necessary;

• Smooth communication via phone, email and teams;

• Establish clear handovers to ensure continuity;

• Keep an eye on our pool car park;

• Prepare instructions for train drivers;

• Assist in the handling of incidents;

• Playing an important role in safety-related issues.