Norwegian Speaking Customer Service For The Top Electronics Company - Athens Patrique Mercier Recruitment JP

Step into an exciting career opportunity with Patrique Mercier Recruitment JP as a Norwegian-speaking Customer Service Representative for a leading electronics company in Athens! This role offers you the chance to work in a dynamic environment, assisting customers with their inquiries and providing them with top-notch support. As part of our dedicated team, you will play a crucial role in ensuring customer satisfaction while being surrounded by the rich history and beauty of Athens. If you're passionate about technology and committed to delivering exceptional service, we invite you to apply and contribute to a company that's known for its innovative products!

Responsibilities

• Provide exceptional customer support to Norwegian-speaking clients through various communication channels, including phone, email, and live chat.
• Address customer inquiries and issues efficiently, ensuring a positive customer experience.
• Maintain an up-to-date knowledge of the company’s electronics products and services to assist customers effectively.
• Document customer interactions meticulously within the CRM system to maintain accurate records.
• Collaborate with other team members to share knowledge and best practices to enhance service quality.
• Participate in training programs to stay informed about new product releases and updates.
• Provide feedback on customer experiences and suggest improvements to service processes.

Requirements

• Fluent in Norwegian, both written and spoken; proficiency in English is required.
• Excellent communication and interpersonal skills with a strong commitment to customer service.
• Ability to work effectively in a fast-paced environment and manage multiple inquiries.
• Strong analytical and problem-solving skills.
• Previous experience in customer service or a related field is preferred.
• Familiarity with CRM systems and technical support tools.
• A positive attitude, adaptability, and a passion for technology and customer satisfaction.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )