Czech Speaking Customer Service For The Top Electronics Company - Athens, Greece Patrique Mercier Recruitment JP

Join a leading electronics company in Athens, Greece, with Patrique Mercier Recruitment JP! We are seeking talented and enthusiastic Czech-speaking customer service representatives to be part of our dynamic team. In this role, you will play a critical part in ensuring customer satisfaction by providing expert support and assistance related to our high-quality electronics products. Immerse yourself in the vibrant culture and stunning scenery of Greece while working for a renowned brand. If you are passionate about technology and dedicated to providing exceptional customer service, this is the perfect opportunity for you!

Responsibilities

• Provide top-notch customer service to Czech-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and technical support.
• Resolve customer issues promptly and effectively to ensure a seamless experience.
• Maintain detailed records of customer interactions within the company’s CRM system.
• Work collaboratively with the team to improve processes and service delivery.
• Stay updated on product knowledge to offer informed support to customers.
• Participate in regular training sessions to enhance skills and service quality.

Requirements

• Fluent in Czech, both written and spoken; proficiency in English is essential.
• Exceptional communication skills with a customer-centric approach.
• Strong ability to work in a fast-paced environment while managing multiple tasks.
• Good problem-solving skills with attention to detail.
• Previous experience in customer service, particularly in the electronics sector, is highly desirable.
• Familiarity with CRM software and support tools is preferred.
• A proactive and adaptable mindset, with a genuine interest in technology and customer service.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )