Desktop Support Engineer

MYTAT is an integrated HR Solution Platform & Edtech Solution as PaaS (Platform as A Service) MYTAT enables HR Functions with Applicant Tracking System (ATS), Assessments, Lateral and Campus Hiring Solutions, and Learning Management System (LMS). Being AICTE's NEAT partner, MYTAT has reached in educational institutions across India. Powered by AI/ML technology-based engine, it has its own proprietary audio and video communication channel. Therefore, whether it is MCQ, Aptitude, Psychometric, Coding, Subjective or Psychometric assessment, MYTAT helps you with GDPR compliant standards in Managing Talent Intake and Talent Transformation. On the other hand, it provides a complete eco-system for Educational Intuitions.

Windows OS installation, configuration, Software installation and Troubleshooting/Printer, Scanner Installation/knowledge on hardware and Networking devices and can Switch, Router, Wireless/ Antivirus Installation, Configuration/Outlook Configuration.

Role:-

• End user desktop support
• Hardware/software troubleshooting and resolution.
• L1 level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to Backend team for Network/Server/application issue.
• Asset inventory (PIV), Asset related activities
• End user project related activity (Like OS upgradation, coverage tool update, etc...)
• Network & Sharing printer installation.
• Office 365 support
• Coverage/compliance software installation and troubleshooting.
• Vendor coordination, etc

Required Candidate profile

• Good communication skills/Manage LAN Network/ Troubleshooting Outlook Express/ Operating System Installation, Configuration/ Laptops and desktop troubleshooting and fix problems/ Decision making ability