Assistant CSM - Marketing

As a valued member of our team, you will be expected to work in the night-shift from 6:30 pm to 3:30 am. You should hold a Bachelor's degree in Business Administration, Marketing, or a related field. A proven track record in client servicing or account management within the digital marketing domain is required. Your expertise should encompass a solid grasp of performance marketing, SEO practices, tech support, and website development processes. Your role will necessitate excellent communication skills, both verbal and written, enabling you to effectively articulate complex information in a clear and understandable manner. You will be responsible for managing the Monthly Recurring Revenue (MRR) of multiple clients and overseeing contract renewals. Strong organizational skills are vital for handling multiple projects concurrently. Proficiency in project management tools and CRM software is crucial for success in this role. While not mandatory, experience working with dental or healthcare clients would be advantageous. Familiarity with digital marketing analytics tools for campaign performance measurement and experience with Google/Facebook Ads are preferred qualifications. We provide a supportive and collaborative work environment, completely remote opportunities, and flexible work schedules to promote a healthy work-life balance. You will be part of a diverse team of over 500 Agile, Smart, and Dynamic IT Professionals. Our company operates on a 5-day workweek (Monday to Friday) with weekends off. Additionally, we offer company-sponsored medical insurance and a range of benefits such as flexible schedules, health insurance, leave encashment, paid time off, Provident Fund, and the option to work from home. This is a full-time, permanent position with a US shift schedule and a remote work location.,