Server and Network Engineer

RSR Infotech India Private Limited is five years strong client base company, focused on serving the comprehensive needs of businesses in the full range of the business cycle. With a core staff of experienced professionals and a team approach to-words today’s technology & applications, RSR Infotech will be able to offer more balanced & unique services than many of its competitors. RSR Infotech prides in it's world class functional and technical experts in Microsoft Dynamics, ALL of them Microsoft Dynamics Certified & Experienced professionals in Microsoft Dynamics with project exposure in multiple geographies & multiple industrial disciplines.Experience of delivering multiple Microsoft Dynamics services: Implementation, Post Implementation Onsite Support, Post Implementation Remote support, Training, Product Development, Project Enhancements Etc.

Salary: 2.76 LPA CTC with at least 2.5 years of experience.
Notice Period: Immediate joiner
Location ( WFH/WFO): Mumbai Fort (WFO)
Interview process ( Virtual/ On-Site ): Virtual/ On-Site
No. of Interview Rounds: 2
Gender preference: Male
Total and Relevant year of experience: 2-3 Years

Technical Support:

• Level 2 technical support with a specialization in security-related issues.
• Resolve escalated support tickets related to VAPT, server administration, and network/security devices.
• Vulnerability Assessment and Penetration Testing (VAPT):
• Demonstrate expertise in VAPT methodologies and tools.
• Conduct security assessments, identify vulnerabilities, and propose remediation measures.
• Server Administration:
• Administer and maintain servers, ensuring optimal performance and security.
• Troubleshoot server-related issues and implement necessary solutions.
• Network and Security Devices:
• Possess knowledge of network architecture, protocols, and security devices (firewalls, IDS/IPS).
• Configure and troubleshoot network and security devices as needed.

Communication:

• Communicate effectively with end-users and clients, providing clear and concise technical guidance.
• Collaborate with cross-functional teams and participate in knowledge sharing.

Documentation:

• Maintain detailed documentation of security measures, VAPT findings, and server/network configurations.
• Contribute to the development and enhancement of knowledge base articles.
• Training and Awareness:
• Stay updated on the latest security threats and industry best practices.
• Provide training and awareness sessions for Level 1 support engineers.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience).
• Proven experience in a technical support role, with a focus on security.
• Strong understanding of VAPT processes and tools.
• Proficiency in server administration (Windows/Linux).
• Knowledge of network architecture, protocols, and security devices.
• Excellent communication and interpersonal skills.
• Basic Level 2 technical knowledge.

Preferred Skills:

• Certifications in relevant security and IT areas (e.g., CEH, CompTIA Security+).
• Experience with security tools (e.g., Nessus, Metasploit).
• Familiarity with cloud platforms (e.g., AWS, Azure).
• Understanding of ITIL or other service management frameworks.