Publisher Support Executive

Magzter Inc. is the World's largest and fastest growing digital reading destination with over 80 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers. 
 

Role: Publishing Support Executive No of position: 1
Education Degree: Any
Exp: 0-2 yrs
Job Location: Anna Nagar East, Chennai Immediate joiners preferred
Language: English - (Read, Write & Speak)/ or Telugu (Read, Write & Speak) or
Malayalam (Read, Write & Speak) Proficiency in the any of the above languages Written,
reading & speaking knowledge is must.
Job description
We are looking for a skilled Executive to undertake a variety of day-to-day publishing and
coordination related tasks. The candidate needs to be an integral part in ensuring our publisher
and User satisfaction by giving instant solution for publishing the digital edition ONTIME on our
portal.
An excellent executive is, above all, an organized and competent professional with phenomenal
communication skills who is comfortable dealing with people and able to carry out all the tasks
with accuracy and speed. The goal is to ensure that publishing operations are efficient and add
maximum value to the organization.
Responsibilities
• Follow office workflow procedures to ensure maximum efficiency in terms of publishing the
magazines, newspapers and articles.
• Maintaining records with effective maintenance.
• Coordinate with other teams with various publishing related tasks (Error escalation,
disseminating,
Solving technical issues etc.)
• Deal with publisher complaints or issues over email and the call.
• Responsible for quality conscious.
• Responsible for day-to-day publishing operations.
Requirements
• Fresher or 1 or 2 years proven experience as office coordinator / executive in a similar role
• Experience in customer service will be a plus
• Outstanding knowledge of MS Office, back-office
• Excellent communication and interpersonal skills
• Organized with the ability to prioritize and multi-task
• Reliable with patience and professionalism
• Language: Malayalam/Telugu/English– Reading, Writing and speaking skills