Laptop Desktop Engineer L1

Blue Monk Ventures

Ahmedabad,Chennai,Kochi,Mumbai,Pune

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About Blue Monk Ventures

Started as an IT peripheral company in 2005, gave our best four years to OEM integration with significant customer acquisition in 2014.
Delivered solid IT Asset services backup to businesses from 2015 – 2019, 
today; we are proud of where we have come and how we have been able to impact companies and dreams in the past one decade. Over the last few years, 
We have mastered our services for complete Asset Lifecycle Management now.
During this time, we cultivated new segments that further got segmented into specialed ventures to deliver various services.

 Considering our thought process and business roadmap alignment, 
we are confident to scale our services to growing numbers in the future projections.

Job Description

Requirements :-

• Installation & troubleshooting of Operating Systems
• Maintain security and backup.
• Looking into memory and performance issues.
• Troubleshooting network connectivity related problems.
• Troubleshooting Desktop related calls through remote control.
• Follow up with suppliers to ensure problem resolution and call closure
• Installation & Troubleshooting
• Looking into Hardware and software related problems.
• Troubleshooting the Software related issues over the phone or through remote control.
• Follow up with client to ensure problem resolution and call closure.
• Installation & troubleshooting of printers, desktop and biometric.

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