Sales Renewals

Founded in 2020, Pentagon Space made a distinguishable place in the online education market in no time. Founder Mr. Ravi Shankar Aradhya has taken the first step by forming Pentagon Space to address the issues of technological drift that requires additional upskilling and reskilling of the tech professionals and freshers. We have a robust teaching method to ensure optimum level of career success to the freshers and aspiring tech professionals. Pentagon Space is the right place for people who want to master niche technologies. We provide courses on various niche technologies such as Java Full Stack, Python Full Stack, Software Testing, Machine Learning, Artificial Intelligence, and many more. Over 50,000 students found our courses beneficial to grow their careers. We connect the right talents with the opportunities; we have 3,214 hiring partners and on average 500+ students placed in a month.

Position Overview

 The Renewals Trainee will be primarily responsible for ensuring the target contract renewal rate for existing small/medium-sized to enterprise customers in their assigned territory. RSTs assure that all renewals are completed prior to expiration and passing leads up to Partner Sales Channel for additional service opportunities.

Key Responsibilities:

• Manages renewals process & timely support for a defined territory of customers.
• Provides management with performance feedback.
• Serves as a resource to other organizations for process and policy questions
• Troubleshoots problems and escalates as necessary.
• Assists in key indicator reporting and trend analysis.
• Responsible for meeting productivity requirements on outbound calls for renewals.
• Understands the business use of Replicon products, services and future directions

Qualifications:

• Bachelor of Arts  field required. 
• Experience in Sales / renewals in a B2B/B2C environment handling international customers preferred
• Excellent communication skills / active listening skills
• Passion for sales, customer handling and target oriented.
• Demonstrated ability to work in collaboration with others to achieve goals
• Ability to multi-task in a fast-paced environment.
• Time management skills.
• Demonstrated proficiency with e-mail, computers, Word, Excel and Internet

***Must be willing to work in North American shifts***